Cape Winelands Tours & Activities 
White Shark Cage Diving
Tour Feedback
Caring For The Customer
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.
Pickup info: We will collect you from your hotel in Hermanus or Cape Town.
Please note that if you require a transfer from Cape Town it is at an additional cost of R250 per person
Please note that if you require a transfer from Cape Town it is at an additional cost of R250 per person
Notes:
Thorough weather checks are done prior to any trip. If bad weather prevents us from proceeding with a trip on any particular day, clients are informed and an alternative date is negotiated or an entire refund is given. If strong winds pick up while out at sea and a return to shore is required for the safety of passengers and crew, a refund is not applicable, but we will graciously offer a Voucher for a free trip.
Remember, we are dealing with wild animals, so sightings cannot be guaranteed. Refunds are therefore not considered in the event of non-sightings, however, a second tour is offered free of charge. Due to variable weather conditions and shark activity, diving may not always be possible and is therefore not guaranteed.
The boat tour we offer consists of approx four hours at sea. Time-related itineraries and collection times are dependent on tides, weather conditions and the amount of tours scheduled for a particular day. Exact collection times are therefore only available after 16:00 the day prior to the tour, and may vary between 4.30am and 11.30am daily. If our vessel is out of the water for a certain period (for maintenance or any other reason), we will continue to run our tours by chartering another vessel (also adequately registered for shark cage diving).
Remember, we are dealing with wild animals, so sightings cannot be guaranteed. Refunds are therefore not considered in the event of non-sightings, however, a second tour is offered free of charge. Due to variable weather conditions and shark activity, diving may not always be possible and is therefore not guaranteed.
The boat tour we offer consists of approx four hours at sea. Time-related itineraries and collection times are dependent on tides, weather conditions and the amount of tours scheduled for a particular day. Exact collection times are therefore only available after 16:00 the day prior to the tour, and may vary between 4.30am and 11.30am daily. If our vessel is out of the water for a certain period (for maintenance or any other reason), we will continue to run our tours by chartering another vessel (also adequately registered for shark cage diving).
