Deposit requirements
Unless stated otherwise, bookings made through this site are on a demand basis. Once your request has been made the local partner will check availability and will then inform you of the status of your booking request. Travellers will then have 48 hours to secure the booking with their credit card details.
Please note that your booking will only be confirmed once a deposit has been received.
All bookings will require a deposit, equal to 50% of the total booking value, to confirm their reservation.
The balance owing on the booking is payable directly to the hotel upon arrival. Please note that not all establishments accept credit cards. If payment methods are not stipulated on the listing then please enquire with the local partner.
Booking Cancellations
Confirmed bookings may be cancelled by the traveller but the stipulated cancellation policy for that booking item will apply. A booking will only be considered cancelled upon written acknowledgement from the local operator. Should the policy be unclear, please contact the operator before securing your booking.
Payment
10% of the total booking value will be charged to the client’s credit card by the local partner. The charge will appear on credit card statements as being from Winelands Experience.
The client’s credit card details will then be passed on to the accommodation establishment, who will charge the remaining 40% of the total booking to make up the deposit.